Order FAQs
How long will it take my order to be fulfilled?
All of our products are printed or knit to order. This allows us to have a vast product selection and cut down on necessary production.
Our printed products can take up to 10 business days to be fulfilled, but usually they are shipped within 3-5 business days.
Our knit products have a longer production time and can take up to 4 weeks to be fulfilled, but usually are shipped within 3 weeks.
What will shipping cost?
Shipping cost will be calculated at check out after you enter your shipping address.
USA orders over $69 will have free shipping.
International orders over $150 (USD) will have free shipping.
Please note that you are responsible for any customs fees and policies associated with shipping to your country.
How long will it take my order to deliver?
Most products have an average fulfillment of 3-5 days, but can sometimes take up to 10 days. Delivery to the USA usually takes an average of 2 weeks from the date you placed your order. International delivery could increase the shipping time.
Knit sweaters are the exception and can take up to 3 weeks to fulfill and 4-5 weeks from order date to arrive.
You will receive an email once your order ships with detailed shipping information.
We do not currently offer alternate expedited shipping options.
How should I care for my item?
Printed products: For longest lasting quality, please machine wash your item inside out on a cold gentle cycle and tumble dry low.
Knit products: Knits can be washed regularly and dried on tumble dry low (this is how I wash mine!). To maintain longest lasting quality, wash on a cool delicate cycle and lay flat to dry.
Please note that the design on your printed products should not chip. If your design is chipping after the first wash then there was an issue with it's production. Please email us at info@queercloset.co within 25 days of receiving your items so that we can have a new one sent to you.